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Find a Location

Indian Creek Veterniary Hospital has 1 locations, listed below.

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    Business ProfileforIndian Creek Veterniary Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides veterinarian services.

    Business Details

    Location of This Business
    215 S. 45th Ave., Caldwell, ID 83605
    BBB File Opened:
    5/30/2012
    Years in Business:
    67
    Business Started:
    1/1/1957
    Date of New Ownership:
    1/1/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Dr. William Pilcher, President
    Contact Information

    Principal

    • Dr. William Pilcher, President

    Customer Contact

    • Dr. William Pilcher, President
    Additional Contact Information

    Fax Numbers

    • (208) 459-6388
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Branden G

    1 star

    04/20/2023

    We have been taking our two dogs here for their shots the last couple of years, and for the most part, they do a good job with that. However, two days ago we had to make the hard decision to put our oldest dog down because he had cancer. We scheduled an appointment, and My wife, our two young boys, and myself all went in the room to comfort him and say our goodbyes. Everything was going as well as it could given the circumstances, until the vet came in the room with us. Previously we had worked with ******************, who was always great and seemed to care a lot about us and our dogs. But I can't say the same about ****************. She came in the room and the first thing she asked us was why we were putting our dog down, and in a way that made it seem like we had to explain ourselves because she had no idea. As a vet do you not check the dogs file to learn a little bit about what is going on? This was the same vet clinic that diagnosed our dog with the cancer months ago, so that information was in there. After we explained this all to her, she had us muzzle him because he was really scared and she was worried of him biting at her, which of course is understandable. He was only a 25 pound dog, so not really that big. But we put the muzzle on him no problem. But after she gave him a sedative to help him relax and calm down, we thought we would have a least a minute or two to remove the muzzle, pet him and say goodbye until she administered the fatal shot. Nope, after about 15 seconds she said, "Let's get this over with" and gives him the shot. Look I am sorry if you are busy and if we are an inconvenience, but please learn some compassion and realize people are losing animals they love and took care of for years. After talking to friends and family about our experience we realized this was not how other vets handle situations like this, and it makes us feel even worse. I am sorry, but we will not be coming back to this place, and it will not be a business we recommend.

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