ComplaintsforEvan Ferguson Concrete
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Complaint Details
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Initial Complaint
05/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We tried to resolve this and have them repair or replace the driveway due to bringing too much water to the surface during finishing. Approx. 2 years ago **** Ferguson poured my residential driveway. Almost immediately several large cracks appeared and have grown to approx. 1/8-1/4 inch in width in some areas. The surface has spalling in many areas. In two areas the concrete has flaked away down approx. 1/8 to 1/4 x 10 inches. We contacted Ferguson, **** came out and took photos. **** decided the earth shifted and caused the cracks and he wasn't sure how the spalling occurred. He attributed it to chemicals from the road. We live .3 of a mile off any paved road and he paved over the same substrate our previous driveway was on. The original driveway did not crack and did not have any spalling after 3 years. Original driveway was removed due to issues with the ******** take very good care of my driveway. We park in the garage. A paved driveway should last at least 20 years.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.