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Find a Location

Prime Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPrime Builders

    General Contractor

    Current Alerts For This Business

    Alert:

    As of November 9, 2023, Better Business Bureau has received three reports from consumers stating they hired Prime Builders or Neil (Connell) Robert Foster to build a pole building or remodel a home, provided advanced payments and the jobs were never completed. BBB has reached out to Prime Builders and Neil (Connell) Robert Foster to provide a response to complaints and the allegations, and nothing has been resolved. Mr. Foster promised to address the complaints but has not done so.



    According to the Idaho Secretary of State, Monical Foster King is the principal of the company. When BBB spoke to Neil Foster on July 19, 2023, he stated he is the one running the business and doing the work. BBB found Neil “Connell” Foster, former owner of CR Construction was subject to an Enforcement Action in 2013 by the Idaho Contractor’s Board stating he cannot work as a contractor unless he registers, and his license was revoked.  




    BBB has not been able to locate a valid mailing address for Prime Builders. BBB found Neil (Connell) Robert Foster has done work in Idaho, Washington and Alaska. 


    Additional business information

    Additional Info:
    Mail sent to the business on 07/06/2023 was returned by the U.S. Postal Service as Address Unknown.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Cocolalla, ID 83813-6010
    BBB File Opened:
    7/2/2023
    Years in Business:
    4
    Business Started:
    3/25/2020
    Business Started Locally:
    5/21/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Monica Foster, Owner
    • Mr. Neil (Connell) Robert Foster, Foreman
    Contact Information

    Principal

    • Ms. Monica Foster, Owner

    Customer Contact

    • Mr. Neil (Connell) Robert Foster, Foreman

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On July 28, 2023, we met with Connell ‘Neal Foster/Prime Builders, and discussed having a garage built. On July 29, 2023, Neal sent an email, which he said serves as his contract, per his attorney, outlining work to be done and costs involved. We agreed to enter into the contract with him, and he told us he would have the garage built and completed by October, 2023. On July 29, 2023, we gave a down payment of $13,841.67 to Connell Neal Foster/Prime Builders to build a 20ft x 30ft metal garage. On July 31, 2023, Neal called and said he needed to order the metal siding and roofing immediately or there would be a six week backlog and he would not be able to complete the garage by October, as projected. My husband and I were hesitant about this, but after discussion with Neal, we agreed to pay him an additional $15,000 for the metal siding and roofing. Since that time, Neal has consistently put us off, with a myriad of excuses, between texts and phone calls up to June 5, 2024. June 5, 2024, I sent a text to Neal and told him we were tired of being put off and have hired another contractor to build garage. I also told him we would like him to deliver to our home, materials we paid for. He responded the next day with “what?” I called and left him a voice mail to say the metal roofing and siding that we paid $15,000 for on July 31, 2023. As of today, no response. To date, the only work he has done is he roughly cleared a square patch of dirt, and placed a rod on 4 corners, with small orange ribbons tied to them. My husband and I have done further research and found a couple of other complaints, and a posting in the Coeur d’Alene press in October, 2023, that Neal Foster/Prime Builders is being sued. Plaintiff is being represented by John Finney, Esq, of Finney, Finney, Finney and Finney,of Sandpoint, Idaho. I called the attorney twice in the last week to see if he would file suit on our behalf and have not received a call back.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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