Customer ReviewsforNorth Idaho Dermatology

Took me for my money is an understatement. I wont get to far into it but dont even bother coming to this place of business if thats what you want to call it. I asked for one thing got another and paid $400 more than my quote without any help getting any compensation for them getting my appointment date wrong, what I was there for wrong and charging me more than double the quote. Now they dont want to make it right!

Do NOT go to North Idaho Dermatology 12:45pm (appointment time 1pm) My just 18 year old daughter forgot her **. We were told we would not be seen unless we could get a copy of the ** before the appointment because of HIPPA compliance. We drove an hour for this appointment. I offered to private pay and assured them we would have the ** before the end of the appointment. They still refused to check us in. My mom immediately headed to our house; I told them my mom would not get there within the 10 min grace ******* We were told by the manager that we wouldn't be seen because they provide good customer service so they have the 10 min ****** as policy. After more discussion about what good customer service was, the manager told me we would be seen. At 18 min after the appointment time, we had the picture. We were then told we beyond the grace ****** and would need to be rescheduled. Again, manager became involved, and confirmed we would need to reschedule. I informed them ** to be seen was not a HIPPA law, we had gotten the ** as soon as we could, had driven an hour, were early and had done our best. The manager again told us we would not be see. I said ok,I'll be contacting my lawyer as we started to gather our things to leave. She then said, ok, we will see you. ****** and I tookour seat, filled out paperwork, and then proceeded to wait. At approx 1:45, ******'s name was called, we were then brought into the managers office were the director of operations was. We were told we weren't a good fit for their practice and my daughter would not be seen as a patient. As we went through discussions it was clear the manager did not tell the whole story, however the director of operations still dismissed us. I have never had such a horrible experience at a doctors office. I am so upset.