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Find a Location

Compass Property Management has 1 locations, listed below.

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    Business ProfileforCompass Property Management

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2021

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Compass Property Management, offers property management services.

    Products & Services

    Property Management

    Business Details

    Location of This Business
    417 E Indiana Ave, Coeur D Alene, ID 83814
    BBB File Opened:
    12/30/2018
    Years in Business:
    9
    Business Started:
    10/1/2014
    Business Started Locally:
    10/1/2014
    Business Incorporated:
    10/1/2014
    Accredited Since:
    11/15/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Compass Property Management , LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Bonnie Allan, Member
    Contact Information

    Principal

    • Ms. Bonnie Allan, Member

    Customer Contact

    • Ms. Bonnie Allan, Member
    Additional Contact Information

    Fax Numbers

    • (208) 930-1645
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2023

    I applied for a $1795 3br apt 9/20/23 (App fee: $50 paid by cc). Mgt called me & said it wouldnt be avail until at least Oct 1 (I said OK). She said she would see if she could show me the unit While the residents are living there. I said, OK but that I would like to see it when its VACANT (So I can get more of a feel for what it looks like / the space, and the condition of the ******* ***** seemed to switch her tune & then SURPRISINGLY and unfairly demanded (requested) nearly a $2000 (Technically $1800) Security Deposit to even LOOK at and/or HOLD the place! I said, What?! I looked into this legally, & a sec deposit should not be given until a lease is SIGNED, & yet I hadnt even SEEN the place! She then tried to say that she couldnt hold it for me if I didnt pay the nearly $2000! (I said, ****, I filled out your APP & PAID for the app, & was FULLY APPROVED I want to SEE the unit before paying a sec deposit!) She then proceeded to say that they would give it to another client if another client offered to pay the nearly $2000 sec deposit before even seeing the unit! I was FIRST in LINE - I PAID to see / hold this unit w/the app and its fees! It is WRONG to try and weasel a sec deposit out of me; let alone, a nearly $2000 one, BEFORE I have even signed a lease; let alone, had a chance to see the place! AND to see the place EMPTY / VACANT! This is NOT right. She said, Oh, well just return your $ if someone else gives us a sec deposit 1st! ??DESIRE: To physically SEE the apt FIRST (Since I paid AND was fully approved FIRST before ANY one else) & THEN decide whether I want to rent it!??I will consider REMOVING this review when FAIR practices are conducted, and I can physically SEE this unit, VACANT, & decide if I want to rent it! (Again, I was / am FIRST in line - I PAID & was fully APPROVED FIRST). Note: I do NOT drink, smoke, or use drugs of ANY kind, nor do I have ANY pets.I have PERFECT credit - Nearly an 800 ********* have been FULLY approved $600,000 to buy a HOME! I simply want to save some money & move into this STUDIO apt until I find a home!
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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