166 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dan P
1 star07/12/2024
My package ordered was not delivered and I received no customer service about it only policy and procedures that don't help me. The company has kept my $88.00. I guess they need it more than me. Must be broke. Go figure.
Money Metals Exchange, LLC Response
07/15/2024
The clients package was reported by the **** as properly delivered and signed for by the client. We are not able to honor claims under that circumstance.Review from Bill B
5 stars07/12/2024
This is the 1st time I did business with Money Metals and it eas quit a pleasure. Fast service, great packaging and decent prices. Would definitely do business with them again.Money Metals Exchange, LLC Response
07/15/2024
Thank you very much for giving us a try!Review from Sheri B
5 stars07/06/2024
My experience with Money Metals has always been great. Their customer service is superb. They communicated with me every step of the way. If youre considering buying or selling your precious metals, Money Metals is the way to go.Money Metals Exchange, LLC Response
07/08/2024
Very glad to hear you were pleased with our service. Thank you so much for the business!Review from Josh T
5 stars07/01/2024
Many items to choose from! Great rates and spot on descriptions on products. Well done!Money Metals Exchange, LLC Response
07/02/2024
Thank you for your business, and we appreciate the nice review!Review from Michael H
1 star07/01/2024
Horrible customer service. Poor quality coin. Asked to get a refund and would not give a full refund. Also, I asked to exchange the coin for a different coin and they would not exchange for same value. High prices and horrible quality in service/coin. I'm sure they will have an excuse to reply to this review, but I have all the emails to prove what I say is correct and true. Thank youMoney Metals Exchange, LLC Response
07/02/2024
We are replacing your item with condition issues at our expense. Your request that we replace the item with something different, and significantly higher cost, was not reasonable.Review from Michael D
5 stars06/19/2024
We are not wealthy by any means but stand much better off after deciding to put our faith and trust into Money Metals Exchange. Ask they will help and help you understand. We have bought and lately had to sell back some of our investments and they do not disappoint. Buying or selling they make ******* clear a child can do it. They are honest and reliable and we will never buy precious metals anywhere but Money Metals and these terrific people. If you want to deal with honest folks you can 110% trust Money Metals is your choice bar none. I have never in over *************************************** more.Money Metals Exchange, LLC Response
06/20/2024
Very kind words. Thank you for the trust and for taking the time to leave your comments!Review from Joseph W
5 stars06/19/2024
I've been stacking for approximately 6 years and have used many companies in this process. Money metals exchange has been one of the best if not the best company to work and buy from their prices are fair and reasonable in their service is excellent! Never ever had a problem only maybe on instance and mistake but everybody makes mistakes we're all human. I would give them a five-star easy, and I always and will continue to give them my business. With the growing prices and exciting news of these metals, I will always look forward to MMX. Sincerely, ********** From Southeastern *************.Money Metals Exchange, LLC Response
06/19/2024
Great feedback, given you have experience trading with multiple dealers. Thank you for taking some time to leave your thoughts. We are grateful for your business!Review from Robert B
5 stars06/14/2024
I always get my shipment fast and as ordered with my signature required upon delivery, with no shipping charge for orders over $200. Premiums are among the lowest I have researched.Money Metals Exchange, LLC Response
06/17/2024
Great to hear you are happy with the delivery times and pricing. We work hard on both fronts. Thank you very much for the business!
Review from Edye G
5 stars06/07/2024
Money Metal Exchange, LLC has fulfilled our orders exactly as they state. Metals are as promised and at a fair price. **************** is prompt and excellent!I highly recommend Money Metals Exchange and will continue to purchase from them.Money Metals Exchange, LLC Response
06/10/2024
Thank you for the kind feedback. We are very happy to hear you were pleased and we look forward to serving you again.Review from Kathy H
5 stars05/29/2024
Money Metals was very easy to work with. I want to thank them for their professionalism and prompt shipping once they receive your payment. Great working with them, highly recommended metals dealer.Money Metals Exchange, LLC Response
05/30/2024
Thank you. We work hard to ship quickly after payments have cleared. Your business is very much appreciated!
Customer Review Rating
Average of 166 Customer Reviews
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