Business ProfileforBruneel Point S

On 4/26/20, I purchased four new Falken truck tires that are warranted for ****** miles of tread wear from the Bruneel Point S tire dealer at ***********************************. My receipt shows that I paid $1,046.65.On Saturday, 7/20/24, my right rear tire began to go flat. I drove to the dealer for a tire repair under warranty. I was attended to by employee *************************. Although all four tires were still road legal, ******* told me that when tires are close to their wear limit, they will not repair them. ******* told me that I had to buy four new tires at a price of $1,543.09. I pointed out that the tires were warranted for ****** miles and only had ******. This is 35% less than their warranted mileage. I asked if he would give me credit for the difference in mileage. ******* told me I had to work that out directly with the ******************** This is a false statement. ******'s website specifically states it is the dealer's responsibility to issue a credit/refund and file a form with Falken Tires to be reimbursed. When I expressed hesitation, ******* said, "If you order them right now, I'll give you a rebate of $125.00. My offer is only good today and you have to give me a deposit before I order them." At this point it was clear that I was being scammed and pressured to make a purchase. I left the store disgusted with his high pressure sales tactics, refusal to repair my tire and refusal to honor the tire warranty.I drove to the ******************* tire dealer on *************, Boise and they promptly repaired my flat tire at NO CHARGE! I drove to the ************ and ordered 4 new tires at a much lower price.At this point there is only one appropriate resolution. Bruneel Tires needs to honor the Falken tire warranty and give me a refund equal to 35% of the original purchase price for the tread mileage that was not met. 35% of $1046.65 is $366.33. I will never buy from them again and will warn others of my experience.Original receipt available.