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Find a Location

WestVet Emergency and Specialty Center has 1 locations, listed below.

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    Business ProfileforWestVet Emergency and Specialty Center

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    WestVet Emergency and Specialty Center is specialty healthcare for pets to enhance the lives of pets, their loving families, and the veterinary community. We do this by offering advanced emergency and specialty healthcare for pets 24 hours a day, 365 days a year.

    Products & Services

    Veterinarian, Vet Surgery, Animal Dentistry and Oral Surgery

    Business Details

    Location of This Business
    5024 W Chinden Blvd, Garden City, ID 83714-1490
    BBB File Opened:
    2/1/2007
    Years in Business:
    16
    Business Started:
    1/24/2008
    Business Incorporated:
    6/10/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dr Jeff Daniel Brourman DVM
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Dr. Jeff Daniel Brourman DVM, President
    Contact Information

    Principal

    • Dr. Jeff Daniel Brourman DVM, President
    Additional Contact Information

    Fax Numbers

    • (208) 375-1606
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had a 2 month old teacup ****** the cutest little thing one night all of a sudden I hear screaming from him i go run and get him.he went limp for alittle i started driving him to West vet after hours cause that's the only option he was just squirming on my lap couldn't stop moving around looking uncomfortable He was there less than 2 hours they tell me hes on oxygen doing OK but not too responsive and it might be a neurological problem but they had no idea I stated OK well let's do some tests and they just kept discouraging me saying oh it's gonna be too much money for me as I couldnt afford it which I can I've spent thousands there and wouldn't mind spending more if it saved his life. your pets are just like children and I myself can't have children I wanted to do everything I could to keep him alive I go in just to check on him to tell him mommy is here I see them bringing him to me from a distance Me thinking hes doing OK and then all of a sudden he just starts ****** screaming and blood coming out of his nose and mouth I was crying and overwhelmed and didn't know what to do cause he wouldn't stop and the doctor had a needle in his pocket brings it out and euthanizes him Right in front of me and didn't have a proper goodbye at all Nobody would want to see their children die in that manner.they gave up on him for no reason other than thinking it's too costly but they had no idea what was even wrong with him and only being there for 2 hours did not make sense to me. It was my choice what I wanted to do. If I had to say goodbye why on Earth would I want to take him off oxygen not able to breathe or do anything that makes no sense to me you wanna do it while he is in oxygen talk to him and let him go peacefully but he and I didn't have a choice they took that away from us That image just remains in my head and was very dramatic for me and stayed at home for weeks. I don't want them to do this to others and I have found out that they have many times. :(

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob H

    1 star

    05/30/2024

    ********** Sat for hours and the emergency room emptied several times. Still no help with our cat . After five 5 hours of waiting with no one knowing what was going on we asked for our cat and went to all valley .

    Local BBB

    BBB Great West + Pacific

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