ComplaintsforReliable Towing
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Complaint Details
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Initial Complaint
08/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My car was towed by this company from Super 1 in *********, only after 4 days...however last August without notification and looted all of my belongings inside the vehicle..totaling an amount of over $6500.00...heirlooms, clothing, pictures, personal belongings...etc..this company is absolutely scums of the earth....Rod their owner is too much of a coward to speak personally about it....I smell fraud.Business response
09/09/2022
This vehicle was towed for being abandoned on private property on July 12, 2021 per request of the private property owner. All local rules, laws and regulations were followed regarding the legitimacy of this tow. This vehicle was properly and legally disposed of after being held in our impound for 51 days. In that 51 day period no formal response was heard from registered and legal owner of the vehicle. Vehicle was inspected by local law enforcement and disposed of per ***** State Law. Our operations manager spoke to you several times following the vehicle being disposed of and explained all policies and laws were followed. Following that we began receiving threating phone calls and emails regarding this vehicle, at the point it was decided to cut all communication with you to protect the safety of our staff.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.