Business ProfileforOver The Top Concrete

On Feb 9, 2024 I reviewed and signed a contract with Over The Top Concrete to have concrete done in my backyard. The estimate was $7850. They were supposed to start March 4, 2024. On March 13, 2024 I was told they could begin on Monday March 18, 2024. I agreed and they had dirt delivered March 18th. On March 21st an employee sat in front of our house for about an hour until the owner showed up. The employee wheeled a small amount of dirt back and left (with no communication I might add). On Friday March 22nd Shilo (owner) and his team were here doing the dirt , and framing. Then ***** stated hed start pouring Monday March 25th. At 8am on March 25th ***** stated he was grabbing a few things then headed our way. At 9:13am when I messaged to check in Shilo told me that concrete was running a few hours behind and that it'd be about 1:30pm before they could get here. At 1:30pm **** (my husband) checked in and ***** still had no ETA. ***** then told **** that hed be here March 26th at 9am. ***** came on Tuesday with 1 truck. On Tuesday afternoon, ***** verbally told us hed be here Thursday March 28th to finish the job, as my husband **** texted Shilo on Monday March 25th to let him know we had other jobs scheduled to have done per Shilos word that concrete was gonna be done Monday March 25th. On Friday March 22nd we paid the balance of the job in full for the amount of $7850. This has been an inconvenience to my family and my dogs as well. I gave ***** till Monday April 1st to finish the job or refund me the money, if the job was not done or a refund not made I would pursue other actions. He came and finished the job on April 1st however left a mess in my backyard. I have been trying to get him back here since April 1st to clean up the nails and concrete and put my rocks back where they belong. Its just excuse after excuse.