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          Capital Auto Loan has 1 locations, listed below.

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            Business ProfileCapital Auto Loan

            Auto Financing

            Contact Information

            2512 W Navigator Dr

            # 300

            Meridian, ID 83642

            Visit Website
            (208) 546-9319

            Business hours

            8:30 AM - 5:30 PM
            Business Hours
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            Closed
            Closed

            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Sub prime auto financing.

            Business Details

            Location of This Business
            2512 W Navigator Dr # 300, Meridian, ID 83642
            BBB File Opened:
            3/13/2017
            Years in Business:
            10
            Business Started:
            11/18/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Capital Eleven Auto, LLC
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:30 PM
            T:
            8:30 AM - 5:30 PM
            W:
            8:30 AM - 5:30 PM
            Th:
            8:30 AM - 5:30 PM
            F:
            8:30 AM - 5:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Ty Palmer, Member
            • Mr. Nate Arnold, Chief Operating Officer
            Contact Information

            Principal

            • Mr. Ty Palmer, Member

            Customer Contact

            • Mr. Nate Arnold, Chief Operating Officer
            Additional Contact Information

            Fax Numbers

            • (208) 907-5806
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My car was paid off by car accident on 12/10/23 by SafeCo-Liberty Mutual. I was never 4 months or more behind on my car payment at any time during loan. I have file credit disputes, called and spoke to terra and ***** in ****** of ********* at CapitalOne. This false report was only reported after ****** has paid off car in 2023 that was report on 1/4/24 by capital one auto finance. I have bank statements that shows capital one auto finance receiving more than $14,332 in payments, also copies of checks that other vendors paid my car payment on time, which was due by END Of MONTH to capital one auto finance. CapitalOne Auto finance reported as PAID, CLOSED, Written off $14,332 on 1/4/24 after Safeco asked for payoff amount and capitalone cashed the check.
            Read More
            Read 21 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Natalie B

            05/02/2024

            I financed a car through them in January 2021, we had a verbal & written agreement that for the first year my APR would be *****% & after a year it would go down nearly 50% to just 15%. I've made my payments religiously for almost 3.5 years, unfortunately it quit running so I called Capital & asked what I owed & much to my surprise they said I still owe over $6,000! The car I financed wasn't even 10K, & honestly not even worth half the price, now it needs to be repaired & that's over 2K & somehow after close to 3.5 years they say I owe more than half, I got a little confused, & curious & did some digging on my credit & there I saw it, they to this day are still charging *****% so my car payment is 336/month over 100/month is going in their pockets, do the math January 2022 it just have dropped to 15% it is now May 2024 27 months of ripping me off for more than $2,700! They take advantage & I believe honestly discriminate against we who have bad credit especially women. I'm seeking legal counsel for advice, judging by all the awful comments about this company this was no accident or mistake, just them capitalizing on we who struggle!
            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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