Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Nova Logistics LLC has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforNova Logistics LLC

    Logistics
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I was hired by Nova Logistics on 12/16/2024 and completed a W4 Form and was told I will be paid after 30 days on 01/14/2023 once my dash-board was set up. When it was time to pay they would not answer my call 01/14/2023 they blocked me out of my account and refused to reply to my emails and phone calls. The Supervisors for the incoming Perry Merchant 208-606-3359 told me his new # switched to +620-206-1043 and for the dropping supervisor was Salee Harper 208-606-3375
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I started working for nova logistics on December 7th of 2022 after working a month they stopped calling answering text and locked me out of my work website and didn’t pay me so after going on a hunt. After looking up the address to the business I noticed there wasn’t a nova logistics, there was only a restaurant so I called and the owner said that there is no nova logistics and they have been scammming people for over a year , and this is unacceptable. They have all my government information and they are making people do labor for free I would like some type of lawsuit or Compensation for this the monthly pay was 2400 and I worked for a month for free labor and this is not legal someone has to pay me for my labor This is all the contact information I have for them +1 (888) 655-3121 [email protected]
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      i started working for nova logistics at or around november 24th 2023, from home online. iv been working everyday since i was given a pay date of january 6th 2023 and i worked everyday well my paydate has came witch is today ,and they didnt pay me . first tghey said because i didn't turn in a 2023 w-4 form in witch they sent me via email and i filled out and returned to them early in the morning, then they tried to say because i still had a package that needed to be sent out in witch i took to ups and sent out so that they couldnt hold my pay. i have no packages in my dashboard with labels needing to go out so thats not a issue. but they still didnt pay me. i even sent a email to accounting letting them know that all packages were mailed out and there was no reason to hold my pay. and they still didnt pay me . i like the job and like workjing for them but i dont appriciate them not making it a priority to pay me on my pay date when i hurried to complete all necessary tasks to make sure i got my pay today.
    • Complaint Type:
      Product Issues
      Status:
      BBB unable to locate business
      My issue is that the company has not paid me for my services and has locked me out of their website. I worked as a package inspector for NOVA logistics and I was supposed to be paid $2900 for my 1 month work. I have never received my check and they will not return my calls. I need to be paid for the work I have done and be contacted about it as well. I need help.
    • Complaint Type:
      Order Issues
      Status:
      BBB unable to locate business
      This company does not exist...we are the actual company that is located at *** * ***** Meridain ID. We are ******* ******* *****...we have been here over 30 years...we own the land in question and there is no #9 unit here. There never has been. Novalog is illegally using our business address and we are being flooded with complaints, collections and creditors they left high and dry.
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      They put a att account under my name with my information and is trying to sell a iPhone 14 that’s under my name to a customer They have my social number and address because there are acting like a job The made a fake cash app under my name and is scamming people
    • Complaint Type:
      Billing Issues
      Status:
      BBB unable to locate business
      THIS COMPANY IS SCAMMING PEOPLE BY HIRING A "WORK FROM HOME POSITION" AS A PACKAGE INSPECTOR. THEY SEND YOU FRADULAENT PACKAGES THAT ARE PURCAHSED WITH FAKE OR STOLE CREDIT CARDS AND THEN HAVE YOU SHIP THEM TO "THE SHIPPER" ITS ALL A SCAM THEY TAKE ALL YOUR INFORMATION SOCIAL SECURITY, W4 EVERYTHING AND PROMISE YOU PAYMENT AFTER 30 DAYS AND THEN THEY NEVER PAY YOU

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.