ComplaintsforMountain Home Chevrolet Buick GMC
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Purchased my 2021 Jeep Compass on March 10, 2023 after needing to trade in my old vehicle. They added $2000 onto the payment of the 2021 Jeep Compass after trading in my old vehicle for it. Initially said that the Jeep was about $23,000-25,000. I only have GAP coverage and no other warranty on the vehicle. My monthly payment is about $573 a month. I have tried to take this vehicle into other dealerships to trade it in to lower my monthly payment but I have been quoted $17,000-18,000 from three other dealerships and they said the negative equity and the amount the car was purchased for was something theyve never seen before. I am currently stuck with this vehicle as a single mother who is active duty military. The payments are too high and has lowered my credit score. I have contacted the dealership regarding the fact that they severely overcharged me but I have not heard back from them.Business response
05/28/2024
Unfortunately, I can find no record of this transaction at Mountain Home Chevrolet. Is it possible that the vehicle was purchased at another location?
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Contact Information
1088 Airbase Rd.
Mountain Home, ID 83647
Business hours
Today,9:00 AM - 6:00 PM
| MMonday | 8:30 AM - 7:00 PM |
|---|---|
| TTuesday | 8:30 AM - 7:00 PM |
| WWednesday | 8:30 AM - 7:00 PM |
| ThThursday | 8:30 AM - 7:00 PM |
| FFriday | 8:30 AM - 7:00 PM |
| SaSaturday | 9:00 AM - 6:00 PM |
| SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.