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Complaint Details
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Initial Complaint
04/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased a truck on March 5, 2024 on **** from *****************************. The truck was misrepresented, would not crank or run, even though I was told it was in good working order (did not ship to me). On March 27, 2024 ******** and the consigner agreed to cancel the truck purchase with me and provide me with a full refund plus interest accrued. I requested multiple times via text for payment which was ignored. On April 19, 2024 ******** texted me that he would pay me 30k minus the 8% commission (already paid). As of today, April 26, 2024, ******** has ignored my calls, texts, and emails an refuses to pay me the $27,744.00 that he legally promised in a text.
Business response
05/17/2024
This matter has been resolved to the satisfaction of both parties
2000+ classic vehicles sold!!!
99% customer satisfaction rate
Initial Complaint
01/20/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
i went online on **** and purchased two bronco's for a total of $73,500.00. these broncos where very nice and came with clean titles. 1st bronco came out in a positive manor, the second bronco did not. I waited several months now i bought it in 2/16/2023. i waited several months for the title and i got the run around from ******************************* all metal classics, LLC. First it was that ***** department of motor vehicles was so far behind he hadn't received the title. in that case he was selling a bronco he hadn't even had a title to. Finally i received my first bronco title months later. i purchased these two one week apart..i received the title in sept and it came in as a salvaged title. none of witch was disclosed to me. this title was not the same as the original he emailed me. i am seeking a refund of ***** dollars witch is a fair amount for the deception in this purchase. when received the bronco had bad breaks didn't run and has had to have **** dollars in repairs made to it. I requested a fair amount of a refund from ****** and he refuses to return a portion of my money although he sold me a salvaged vehicle by providing a fake first title and claimed we would work a refund out. he claimed he would fix and never has in oct finally he gave me a statement of facts for the bronco and claimed it would clear the title and it hasn't. pa will not accept it..He avoids my calls and text. i would never recommend purchasing anything from this business. This is theft by deception. This was a shady move and i am very dissatisfied with this business.Business response
01/29/2024
This message was left by *********************, a competing licensed Dealer. This is a Blackmail/extortion attempt for cash. He is well aware we submitted a clean and clear title on his behalf to the **************. ***** switched to a nationwide Title system under his ownership. This is just an illegal attempt to extort moneyInitial Complaint
06/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased a truck from All Metal Classics on June, 13th 2023. I paid $25,000.00 for the truck. I talked to the owner *********************** about the truck and he assured me the truck was in good mechanical condition and it was ready to be delivered. When the transporter arrived he called and stated the truck engine compartment was in pieces. I called ***** to see what was going on and he lied and told me the transporter was drunk and he didnt feel comfortable releasing the truck. When I called the transporter he said that ***** was lying and that they had photos of the truck in pieces. You need to realize that the transporter has a family, kids and bills to pay. An accusation like this can cause serious damage to someones reputation and career and ***** didnt take this into consideration just to cover his lies about the truck. The transporter has photos of the truck in pieces and even offered to call the cops for a DUI check on site. He has also threatened me with a no refund or truck if I use my constitutional rights and write a negative review of his business online. There are many complaints about this business and someone needs to take action against him.Business response
08/04/2023
The client, *********************** and **, All Metal Classics have agreed on middle ground and have resolved this issue amicably
We appreciate the opportunity to correct the issue
Customer response
08/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.