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ComplaintsforSands of Time Clock Repair
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Complaint Details
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Initial Complaint
05/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I dropped off a cuckoo clock in early March, 2022 for evaluation/cleaning. I was given a claim ticket with a number on it.Since then I have not been able to contact anyone at the store. I have tried calling them emailing them, stopping by the storefront, and leaving voicemails.Yesterday, May 26, 2022 we drove to the store and now the door is completely covered by paper and the open hours sign is now gone.The store is apparently closed for business and I want my clock back. Not only does it have some monetary value, it has tremendous sentimental value to me because it was my parents' clock and I grew up hearing the chimes on the hour and half hour all through the day and night.I'm confident that there are many others in this position since there were many, many other clocks in the store when we dropped off my clock. Many of them looked unique and were likely quite valuable.I just want my clock back.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.