Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Apex Vitality

View full profile

This is a multi-location business.

Find a Location

Apex Vitality has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Apex Vitality

      3 17th Ave S Nampa, ID 83651-4350

    • Apex Vitality

      3680 av du Musee Montreal, QC H3G 2C9

    Location of This Business
    3 17th Ave S, Nampa, ID 83651-4350
    BBB File Opened:
    10/2/2014
    Type of Entity:
    Sole Proprietorship
    Additional Business Information
    Believed to be out of business
    According to information in BBB files, it appears that this business is no longer in business.
    Service Type

    Pattern of Complaint

    On March 23, 2016, BBB recognized a pattern of complaints from consumers regarding advertising, billing, refund, product and customer service issues. Consumers allege that after signing up for a free trial advertisement of the company’s health and beauty products they only expect to be charged for shipping and handling fees. These fees allegedly range from $1.00 - $8.00. Consumers report unauthorized charges ranging from $64.99 - $98.00 for an automatic subscription of products that they did not order. Consumers further allege the products to be unsuccessful and being refused a refund for the unauthorized charges. Consumers report instances of being disconnected from the call by the company’s staff after requesting a refund.

    BBB reached out to the company in an effort to address the underlying cause(s) of its pattern of complaints. 
     
    As of today, Apex Vitality has not responded to BBB.

    Alert

    Based on BBB files, Apex Vitality offers dietary and hair care supplements.

    Better Business Bureau contacted Apex Vitality. The company confirmed with BBB that they do not have a physical location. Their products can only be purchased online.

    BBB researched https://apexvitality.com/. The website was registered on January 23, 2014, by EvoPlus LTD in Montreal, Quebec, Canada. Apex Vitality lists an address of #3-17th Avenue South, Nampa, Idaho, 83651. BBB has confirmed that this is a packing and shipping fulfillment center.

    BBB researched https://apexhairvitality.com/. The website was registered on May 29, 2015, by EvoPlus LTD. The website has been privately registered by ProtectService LTD out of London, UK. Apex Vitality also lists an address of 701 S. 100 E., Provo, UT 84606. BBB has determined that this address belongs to Intermountain Nutrition and that Apex Vitality is a client of theirs.

    The company also lists a Canadian address of 3680 Av. du Musee, Montreal, QC, H3G2C9, Canada. BBB has determined that this is the address of EvoPlus LTD which is an online marketing technology firm that appears to be located at a residence. BBB contacted EvoPlus LTD to gather more information and is currently waiting for a response. 

    BBB could not locate any business registration, license or ownership information in the states of Idaho, Utah or Canada.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.