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Find a Location

McCrea Plumbing Heating and Air has 1 locations, listed below.

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    Business ProfileforMcCrea Plumbing Heating and Air

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Electronic air cleaners and humidifiers Gas, oil, electric furnaces and heat pumps Garbage disposals Plumbing fixtures and faucets Sales, service and installation Sewer cleaning Water heaters We do sales, service and installation for all our plumbing and heating work.

    Business Details

    Location of This Business
    117 N Main St, Payette, ID 83661-2521
    BBB File Opened:
    10/1/1992
    Years in Business:
    79
    Business Started:
    1/1/1945
    Date of New Ownership:
    1/1/2019
    Business Incorporated:
    3/25/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    18
    Alternate Business Name
    • McCrea Heating and Plumbing
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    6:00 AM - 6:00 PM
    F:
    6:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Gabriel Knickerbocker, Member
    Contact Information

    Principal

    • Gabriel Knickerbocker, Member

    Customer Contact

    • Gabriel Knickerbocker, Member
    Additional Contact Information

    Fax Numbers

    • (208) 642-2414
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We had McCrea Heating and Plumbing performed some plumbing work on our new addition. Soon after they performed their work our roof started leaking. We had our roofer come and look at the problem. Our roofer was shocked at the install work that McCrea Heating and Plumbing performed with the exhaust pipe. The work was done improperly as you can see from the pictures. The shingles in that area had to be removed, insulation and dry wall. I just want the work paid for that the plumber performed, if not I will have to submit a bill for all the damages their work was responsible for creating. The amount is $525.00 and I have sent several requests to only be ignored.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelby

    1 star

    12/14/2021

    After reading many good reviews of this company I went ahead and called them out to give a quote to replace two existing showers with standard plastic kits (nothing fancy at all). I agreed to their ridiculous fee of $250 for having to drive 35 miles to inspect and give a quote, I was ready to accept a bid this same day since I needed this done asap. Unfortunately, I was completely taken advantage of, $15,000+ to do my showers. At that rate I would expect a fully tiled shower, but no, this was for cheap plastic walls. I feel because I am a women and that my husband was not there they seized an opportunity to rip someone off of their hard earned money. When I called to express my opinion before leaving this review, I was denied every cent I paid them. Stay far far away from these scam artists.I ended up accepting a bid for 1/3rd of the price from another highly rated professional plumbing company.

    McCrea Plumbing Heating and Air Response

    02/16/2023

    ***********************,Just to make sure I am understanding we alerted you on the phone that there would be a $250 fee to give a diagnosis in ********* when coming from *******. You said yes to that. Then after we gave you our estimates on what it would take to have us give the level of service we pride ourselves on you decided to go with another bid. Which is 100% fine, then 1 month after our diagnosis appointment with you we get this review. I am sorry that you felt pressured because your husband was not home when we were there but I can assure you our bids would not have changed if he was. Also considering the only time you agreed to pay for anything was over the phone not when ************** was present at your home. I just dont see how I can discount or refund something you agreed to and we performed (the diagnosis fee).

    Local BBB

    BBB Great West + Pacific

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