ComplaintsforIdaho Farm Bureau Federation Inc
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Complaint Details
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Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been a member of the Farm Bureau Insurance for over 40 years. The end of June this year, we filed a complaint for weather damage to our roof. An insurance adjustor came out and gave us her assessment of the roof while her children were in the car. We spent the following 2 months trying to get in touch with the Adjustor. We received a check which we didn't cash for what she felt was a reasonable amount for the damage to the roof. Given that the roof was 27 years old, we were told that the damage was minimal. However, we had 2 other people come look at the roof and they said it needed to be replaced because of structural damage under the tiles, in addition to the fact that the roof was stapled on which no longer met code. A third contractor came over and looked at the roof and said that he would recommend replacing it as well. We realize that the age of the roof does not determine that the company should replace the roof, but what was offered by the insurance company would not cover even 1/2 of the cost of the roof replacement.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.