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Find a Location

ImMAKulate Cleaning has 1 locations, listed below.

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    Business ProfileforImMAKulate Cleaning

    Cleaning Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ImMakulate Cleaning offers cleaning services.

    Business Details

    Location of This Business
    Pocatello, ID 83204-4002
    BBB File Opened:
    6/26/2024
    Business Started:
    3/23/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Makayla Shell, Member
    Contact Information

    Principal

    • Ms. Makayla Shell, Member

    Customer Contact

    • Ms. Makayla Shell, Member

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashlee C.

    1 star

    06/27/2024

    Absolutely terrible ownership. The owner talks badly about her employees past and current to other employees including in their interviews! Does not pay employees at a reasonable time on pay days and shorts their checks. She has terrible management skills. Would not recommend to anyone I know.

    ImMAKulate Cleaning Response

    06/30/2024

    Dear ******, much of this complaint is out of context as there is no preface to the brief statement you have made. For clarification, during the interview process there was no talking badly about employees only an overview of what the position entails and that you were being hired to fulfill certain things that were not being met, all of which are well within reason. As for your statement regarding shorting checks that is a very loose way of speaking about on one occasion the wrong pay was dispersed, clerical errors such as this do happen unfortunately because we are all human, you did leave out the part where the error was addressed promptly and pay was sent as quickly as possible which happened to be at 10pm on a Friday night, most businesses would not be able to process this type of correction until the following Monday and in some instances not until the next pay day. Rest assured that your best interest was in mind when this error did occur and action was taken as quickly as humanly possible. I apologize that your experience with my business has left you unsatisfied. In a world where there is opposition in all things and small businesses struggle to get up and going I would hope you would keep in mine that we only just opened and are still working on many improvements to provide greater service to our clients and employees. Your review has been taken into consideration in how we continue forward with management of employees. Thank you. 

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