2 Customer Reviews
Review from Sal B
3 stars07/13/2023
Be careful, they failed two inspections, one the final, which delayed us from moving into our new home, did not install the air filter correctly, and other items. It took the BBB contacting them to correct their mistakes and they did and ****** came out and made things right. ****** continues to call and harass us to give him a 5 star rating, If ****** had come out instead of the others, we would not be in this place.
Comfort Heating, Cooling & Electrical Response
07/19/2023
We place great value on customer feedback and we ask every customer we serve to give us a review. Thoughtful constructive criticism helps us to improve our processes and to better serve our customers. A new construction project for a homeowner acting as general contractor is often fraught with difficulties. We are sorry that this has been such a difficult project for you after firing your GC. We accept complete responsibility for 2 of the 22 failed inspection items associated with your new build. The mechanical inspection failed on Friday 07/07 and we had a technician on site to add insulation on 6' of duct on Tuesday 07/11. Final inspection passed on 07/12. We are happy that we were able to follow through with a solution so quickly. We are fully confident that you will enjoy many years of supreme comfort with the **** equipment and installation services which we provided you.Review from Rob L
5 stars07/13/2023
This company has been nothing but phenomenal. It was recently purchased by new owners and to say they care about doing things right is an understatement. They went above and beyond to rectify a year old frustration we had with a job with the prior owners. We highly recommend them and will use them for all of our heating and cooling needs from now on! Thanks Comfort!
Customer Review Rating
Average of 2 Customer Reviews
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