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Find a Location

Findlay Chrysler Jeep Dodge Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFindlay Chrysler Jeep Dodge Ram

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Findlay Chrysler Jeep Dodge Ram has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      550 N Alberta St, Post Falls, ID 83854-6061
      BBB File Opened:
      7/6/2007
      Years in Business:
      22
      Business Started:
      12/19/2001
      Business Started Locally:
      12/19/2001
      Date of New Ownership:
      8/4/2014
      Business Incorporated:
      12/19/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Findlay Idaho LLC
      Related Businesses
      Business Management
      • Mr. Charlie Walters, General Manager
      Contact Information

      Principal

      • Mr. Charlie Walters, General Manager

      Customer Contact

      • Mr. Charlie Walters, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/09/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      The dealership had my vehicle for 4 days for a basic service code check.I made the appointment one month ago-thats how far out I was told the service **** was. My appt was for 10/5. I provided my phone number three times- and was told I would receive a call about the update. I received no call after two days on 10/7 i spoke with **** a customer service representative who was rude and condescending arguing that I was called- in actuality Findlay Jeep called my ex husbands phone- no idea how they did that as he was never on anything affiliated with this Jeep Or my account. Also, *** could not answer my question about how someone not affiliated received a call about my vehicle when I didnt. When I questioned the service **** manager about the handling of my account and the status about my vehicle I was received with an aggrieved large man, apparently the service manger sizing up with me as yelling What?! Which, to my knowledge is not close to anything related to decent customer service when this dealership just disclosed private information to someone that legally has nothing to do with my vehicle or location of my vehicle for personal or safety reasons. I was incredibly disappointed, paid hundreds of dollars and actually was not provided a receipt for services rendered which I feel should be covered by this unethical dealership.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nichole P

      1 star

      02/21/2024

      They lied to me, never did what they said they were/did. They cost me hundred of dollars in time, gas, and necessities. I'm a single mom of two kids and I work my **** off for this truck and they did nothing but give me the run around and even the management did absolutely nothing. I am completely disgusted with them as a business and even worse in the staff that take advantage of the working class in today's world. I am happy to give the full details on everything they did, from not replacing the parts they claimed they did, to ********* being told to go somewhere else. All the while they were collecting on my warranty and costing me money hand over fist. They were rude and incompetent. In my honest opinion don't deserve to be in business. They are all crooks!

      Local BBB

      BBB Great West + Pacific

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