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Find a Location

Wellamoon has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wellamoon

      315 Franklin Ave # ATB1061 # Fac Franklin Square, NY 11010-1330

    • Wellamoon

      2976 E State St Eagle, ID 83616-6377

    Business ProfileforWellamoon

    Online Retailer
    Multi Location Business

    Additional business information

    Additional Info:

    On September 27, 2023, Better Business Bureau was alerted to a business operating as Wellamoon: https://wellamoon.com/. To file a complaint or to access a refund please contact Wellamoon’s customer support center at Wellamoon.com/contact.


    Wellamoon is a company based in the United Arab Emirates. Wellamoon advertises within their terms and conditions that the business’s registered address is Ddp A2 Building, Dso-Ifza, Ifza Properties, Dubai, UAE.


    According to the United States Patent and Trademark Office, Adlibris USA LLC provides products under the names Wellnee, Wellamoon, Soothe Relieve, and Lulutox. Separate BBB Business Profiles are available for each of these companies.


    Wellnee: https://www.bbb.org/us/id/post-falls/profile/vitamins-and-supplements/wellnee-1296-1000143347 


    Wellamoon: https://www.bbb.org/us/id/post-falls/profile/online-retailer/wellamoon-1296-1000144530 


    Soothe Relieve: https://www.bbb.org/us/id/post-falls/profile/online-retailer/sooth-relieve-1296-1000148824 


    Lulutox: https://www.bbb.org/us/id/post-falls/profile/online-retailer/lulutox-1296-1000161423  

    See all additional business information

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 207 Customer Reviews

    Customer Complaints

    463 complaints closed in last 3 years

    462 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Wellamoon has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wellamoon

        315 Franklin Ave # ATB1061 # Fac Franklin Square, NY 11010-1330

      • Wellamoon

        2976 E State St Eagle, ID 83616-6377

      Location of This Business
      315 Franklin Ave # ATB1061 # Fac, Franklin Square, NY 11010-1330
      BBB File Opened:
      3/25/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • ASTRONARA TRADING FZCO
      Related Businesses
      Business Management
      • Mr. Domantas, Manager of Public Relations

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      463 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      207 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Victoria W

      1 star

      09/24/2024

      Negative- 5 rating. Wellamoon is a scam. Not only is the product worthless they scammed me on the purchase. In the order process I was willing to try the product with a sample order. By the time I checked out they has billed me for a total of 6 packets. I emailed them immediately rather than address my concern about a refund they offered me a 50% discount??? . My subsequent email requests were not addressed at all and they just continued to offer me a discount. My CC was closed and the transaction with my bank is noted as a FRAUDULENT charge. I will be notifying the attorney General of NY of this scam company. This is a SCAM!!!!!

      Wellamoon Response

      09/25/2024

      Hello ********,

      We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

      Thank you for sharing your feedback, and we are continuously working to improve our customer experience.


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