Business ProfileforJohn Adams GMC

My father and I purchased a car from ***********/John Adams GMC in *******, ** on 10/20/2023. When contact was made we stated that we would be paying cash for the car, he paid with a cashiers check. They delivered the car to **************** for an agreed price. When the car was delivered they were given a cashiers check for the full amount. The car had paper plates, but when my dad when to register the car a title couldn't be found. Three separate phone calls were made to the dealer asking about the missing title he was not given a real answer, this is when my dad reached out to me for help. I called *********** to inquire about the title, I was transferred to ***** and was told that the lady that traded the car in was from **********, recently widowed and was looking for the title, we were told to be patient, that cars are sold all the time without a title. I reached out to my dads bank to see if the cashiers check had been cashed, which it had. I then reached out to Utah DMV on 10/ 19/2023 because the plates had expired, she said to have them re-issued, the plates were extended another 30 days.I have called ***** at *********** weekly since 10/18/2023 she has continued telling me to be patient it could take ***** days to get the title from **********, we are now at day 79 and still no title and we are not any where closer to resolving this situation than we were 70 days ago. The car has sat in the garage since it was delivered, we are very frustrated with the situation feeling that *********** has been untruthful and deceptive, they sold us a car without a title! The paper plates have expired twice, the dealership had no problem cashing the check, but have not been helpful with getting us a title. At this point we want our money back and they can have the car back. Insurance has been paid monthly on a car my dad can't drive, and at 82 is left without reliable transportation. ****, *****, and California DMV have all been contacted and complaints have been made.