Business ProfileforWeed Man Rexburg

I used Weed **************** in the summer of 2021. At the end of the summer I contacted them and informed them I did not want their services any longer. They were late on their applications and I had many weed escapes which they never made right. I paid my bill in full and was done with the service. They made no contact with me in 2022, which makes sense because I had cancelled the service. In the spring of this year (2023), they sent me a text on May 1 saying that they would be at my property to apply "Season Long Weed Control". I figured it was an error and did not have time to respond. They showed up to my property and applied a herbicide without my authorization. I received another text on June 20 telling me they were coming to apply "Summer *************** I did not see the text until after they had applied the fertilizer, once again, without my authorization. They then sent me a bill and have been harassing me for payment ever since. I contacted them today and told them I did not authorize them to come onto my property and apply herbicides or fertilizers and that I would not pay for something I did not authorize. I was speaking with *******. ******* was very rude and told me it was my fault that I did not respond to the text messages and that they had a right to go on my property and make the lawn application. She told me that if I did not pay the bill they would send it to collections. I feel I need to make a formal complaint and I need the assistance of the BBB to know how I can proceed without being required to make payment and the bill not going to collections. They did not have my authorization to come on my property and apply anything and I do not feel I should have to pay for something I did not authorize or ask to be done. I feel that this is a dishonest company and they are trying to take advantage of people.