ComplaintsforA Little Bit Hippie Boutique LLC
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Complaint Details
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Initial Complaint
09/23/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Ordered some cow hide boots February 4, 2022. They were preorder and the *** was 4-6 weeks. I asked for updates every once in a while and finally just got tired of asking because its been 7 months since Ive bought them and keep getting a different estimated time. Then she proceeded to tell me that the company that was hand making the boots are shutting down for good and that she had to find another place to get them done. She placed 600 orders for the boots. So I asked her to a refund and she said whats your Venmo or PayPal and shes yet to send me money back.Business response
10/03/2022
I have already refunded this customer for the order that was placed on February 4th. Venmo information (username) was sent to me, and I refunded the amount of the order shown in the attachment 9/19 to the same username provided to me. This customer has been refunded the entirety of the money spent on their order.Customer response
10/03/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.The issue is the length of time it took to try and receive the product. Several emails were exchanged to get updates on the *** for the product ordered. However after 7 months I never received my product only excuses as to why it wasnt sent, so I simply asked for my money back. I did not receive the refund for 3 days.
Sincerely,
*********************
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Contact Information
679 E 800 N
Rupert, ID 83350
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.