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Find a Location

Touch of an Angel Cleaning Services LLC has 1 locations, listed below.

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    Business ProfileforTouch of an Angel Cleaning Services LLC

    House Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Touch of an Angel Cleaning Services LLC offers residential and commercial cleaning services.

    Products & Services

    Cleaning Services

    Business Details

    Location of This Business
    Star, ID 83669-5799
    BBB File Opened:
    3/29/2017
    Years in Business:
    8
    Business Started:
    2/23/2016
    Business Incorporated:
    2/23/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Mariah Short, Owner
    Contact Information

    Principal

    • Mrs. Mariah Short, Owner

    Customer Contact

    • Mrs. Mariah Short, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Hired this company to perform a deep clean of a property. Company did not perform a deep clean. We had to hire another company to clean. This company performed a regular clean but charged me for a deep clean. No appliances were cleaned. No drawers wiped down.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Miranda :

    1 star

    12/15/2023

    The owner doesnt care about their employees and will purposely give you jobs where you dont make enough money while people who are on her good side do. Multiple workers there need to be drug tested and should not be able to drive company vehicles. I have multiple witnesses of the owner acting out and making others do her ***********. If you are looking to get your house cleaned by them, I wouldnt trust that the people working for her, they havent had any proper training for chemical uses or cleaning in general. Hostile work place and owner, will not give me any information even when asked in a professional manner. In my opinion, I would avoid at all cost.

    Touch of an Angel Cleaning Services LLC Response

    12/19/2023

    I am sorry you feel this way *******. We have employees who have been here a very long time and worked their way up into leadership roles. I take a lot of pride in my employees and their work, as they are a direct representation of me as well as this business. We are a very close work family and thought we extended that to you, even for the very short time you were employed with us (2 months to be exact).

    I trust my employees 100% with company vehicles and will vouch for them at all times. With 10+ years of experience, we are a strong team! If and when conflict arises, its always been a top priority to resolve issues immediately and professionally. 

    I feel this review is hostile in itself. You asked me for documents from 2022 and then leave this review in only 2 days time. You quit on me with no communication after only working here for 2 months. I apologize if I could not fulfill your request when you asked for it, as we are very busy before the holidays. But I would have gotten them to you in a reasonable timeframe. I wish we could have handled this matter in a different way.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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