ComplaintsforFixxology
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/01/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
The menu price were not the same as the prices we were charge and we were not notified of the price increase before ordering Items went $1 each and no one said anything. That's lyingBusiness response
06/02/2022
Thank you so much for bringing this to our attention. We are so sorry this happened. We would be happy to have a conversation directly to resolve the matter. We have since made sure all prices are were incorrect are taken down and are posting a notice at the front counter along with the one at the drive thru window. We had just had a price increase within the week and our manager hadnt taken down the prices. We also understand the manager didnt handle it properly and we have had further training since. Thanks again.Customer response
06/03/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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Contact Information
5 W Center St
Sugar City, ID 83448-1500
Business hours
Today,7:00 AM - 10:00 PM
MMonday | 7:00 AM - 10:00 PM |
---|---|
TTuesday | 7:00 AM - 10:00 PM |
WWednesday | 7:00 AM - 10:00 PM |
ThThursday | 7:00 AM - 10:00 PM |
FFriday | 7:00 AM - 10:00 PM |
SaSaturday | 8:00 AM - 10:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.