ComplaintsforChevrolet of Twin Falls
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought the car on August 18th, 2023. I bought a 2008 Buick Lucerne with no warranty, however they said nothing was wrong with car and they were selling as is. I drove the car off the lot and 30 minutes into driving it the check engine light came on when it wasnt listed an issue. I called them and they lied to me saying it could be the battery. For 2 days it didnt have any issues. On the 3rd day is when I noticed problems accelerating. The car would rev when exeleratimg and the car would shake. It would shake in reverse and idle speed. On January 1st **** it wouldnt accelerate at all and had to tow it to my house. I called them the next morning explaining what happened. They tried to charge me more than other local companies to diagnose the car. I told them I would rather go do it else where and then they asked if my insurance would cover towing and I said it wouldnt. After a lot of back and forth they agreed to tow it and diagnose it for free. I am still wanting compensation for the time and fix I already put into it the time that my car was un usable and for the gas cost because it has been using more gas due to the engine not running right.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.