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Complaint Details
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Initial Complaint
03/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I hired Legion Roofing to stop a leak in my roof that was dripping onto the sheet rock in my spare bedroom ceiling. ***** gave me a quote of $1210. I asked him to do more than he originally planed to do and ended up paying him $ ******* for the work he did and he told me at the time that his work was guaranteed. I paid the bill with my credit card on Novemer 18. However the work he did, did not stop the leak. I still have water dripping into the bedroom. I have called him at least eight times since then trying to get them to come back and finish the job. He has not yet returned a call. He sent a worker out about three weeks ago,and he said the roof was too wet to do anything. The roof is dry again now,but still no return, and no resolution to the problem. I think four months is long enough to wait for som action.Business response
04/09/2024
We went out to the job 2 weeks prior to this complaint, and advised the customer that to install the product needed properly and to manufacture specification we need warmer weather. During these past weeks the temperature hasn't been adequate enough to properly install. We will be calling to schedule a day to come out now that the weather has been warming up.Customer response
04/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
2158 4th Ave E Ste 2
Twin Falls, ID 83301-5289
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.