ComplaintsforTriple M Concrete Construction LLC
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Complaint Details
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Initial Complaint
05/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 3/28/23, ************************ knocked on my door to solicit my business for concrete services. He stated that they were already working at several other houses on my block and saw another companys truck at my home while they were providing an estimate a few minutes earlier. He provided a verbal quote and a business card and said to get back to him. On 4/11/23 he knocked on my door again and I informed him that I intended to use another company that had provided a quote but never sent a contract. He reduced the initial quote, provided a written estimate and said that they could start working at my house on 4/13/23 or 4/14/23, that same week. He also requested an advanced deposit of $2,000, which I gave him a check for, and insisted that the check be made to him (************************) not Triple M Concrete Construction, LLC which was the name on his business card and estimate. The check (#***) was credited to his account at ******************* on 4/20/23. He never provided a contract and never performed any services as outlined in the written estimate. On 5/5/23 I was told, by neighbors, that some of the houses that they performed work at were experiencing issues with the quality of the product provided and were getting water inside their homes in the areas where concrete was replaced. On Monday 5/8/23 I was told by the ****************** that Triple M Concrete Construction, LLC are no longer allowed to do any work in ************ and I need to contact ************************ to get my $2,000 deposit back. I explained this to ************************ via text message and phone conversation on 5/8/23 and requested that he return my $2,000 deposit I asked again on 5/12/23 and he said that I would have the deposit by the end of the next week. I have called several times since and he no longer answers or returns my phone calls. It is now 5/28/23 and I have not received my $2,000 deposit refund for services that this company is prohibited from performing and therefore cannot be received.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.