ComplaintsforSlava Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I hired Slava construction to install 6 windows for my house at ********************** in ******* ** mid December of 2021. His quote to install the 6 windows was $1,100 labor plus material. Windows came in mid January and **** from Slava Construction installed them on January 25th of 2022. He installed 6 windows on January 25th and asked for an additional $350 because he found some rotten wood. I paid him $1,450 as asked on January 26th. The job was not finished but he assured me that he will come back and complete it. It was very cold that day and he told me that he will finish installing the outside trim on 3 windows in the back of the house within a week or so. It has been 2 months since the promise and he did not come back to finish nor he is responding to my calls and text messages. At this point, **** is not a trustworthy person and I ask for a $400 refund on labor to hire another contractor to finish the job. 3 windows were left without an exterior trim and water is leaking into the walls which is causing further damage.Business response
05/13/2022
See attachment.Customer response
05/17/2022
Complaint: 16973690
I am rejecting this response because: Mr. **** ********** acknowledged that the work is not finished in his recent correspondence but did not mention at all when he can come back and finish the job. Please review the attached pictures. The windows in the back of the house are missing exterior trim and the windows in the front of house exterior are missing caulking and the trim is not fully sealed. Mr. ********** did mention to my father that he will be out of town in February but never gave as any dates on when he can come back and fully finish the job we paid him to do. I would like him to let us know when he can come to complete the job preferably within a month or as soon as possible or reimburse us for another contract to finish the job.
Sincerely,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.