ComplaintsforPyramid Club
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Complaint Details
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Initial Complaint
01/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I ******** visited this place on 1/1/23 and I spent ***** at this place mr and my guy friend which is in a wheelchair so I was assisting him on an outting that day my guy friend ordered a special pizza which was something new him and it didnt taste good so we ask to take it off our bill which he only tried 1 piece the manager that was their had a ***** look on his face and said yeah that prob was a bad combination we took it as he kinda understood but we also knew he was upset but we went on about our day we also ordered 10 wings which was really big and they give u dipping sauce w it we ask for ranch which came in a small amount so I ask for extra the waiter brings out 3 more containers so when we got ready to leave and ask for the check I notice they charged me for the extra ranch I ask to speak to the manager about it and he say they charged for extra I say okay why the waiter didnt say that and why wasnt it specified on the menu let alone I wasnt even aware of paying for it and didnt have a option to say how many the just charged the manager got really ugly w me saying I cant put everything on the menu and maybe the waiter forgot u think u can just get extra stuff and dnt pay I say sir I go lots of places and they dnt charge extra for things like that and places that do will tell u so Im lost to what u saying none of that happen and Im not gone just pay for some I never was aware of paying for thats wrong he proceeded to argue w me then called the police on me saying I was refusing to pay and trying to flee the restaurant I explained my situation to the officers and 1 officer understood me but they made me pay them anyway which I think is wrong I didnt have a problem w paying for the food but the extra ranch I didnt feel I had to pay for I dnt know any restaurants that does that and yes I know places charge for many extra stuff I have been their plenty of times they never charge me extra I was willing ti pay for meal but not the extra ranch
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.