ComplaintsforFuncity Adventure Park
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Too many people were allowed and not enough staff were there to handle the unsafe environment. It was shoulder to shoulder walking around. No staff to monitor each area. Children were getting hurt every time you turn around. Older children were bullying and harming younger kids and no staff member there to monitor the areas. The harnesses used were not sized correctly or tightened. Children doing the courses had harnesses fall off as they were high in the air. An adult had a back injury and there was only two staff members able to tend. Other parents ended up carrying the injured person out when she should not have been moved. n ambulance should have been called. It was not a safe environment for children especially. I had to pay full price but there was no disclaimer that the advertised arcade was not in use or working. Something needs to be done
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.