ComplaintsforCanine Obedience College
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Complaint Details
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Initial Complaint
03/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had a life altering experience with Canine Obedience College that nearly cost us our young puppys life and severely damaged us both emotionally and financially. Our healthy 7 month old golden retriever puppy, ******, was dropped off on the night of Friday, August 13th for their 2 week bootcamp program to attempt to correct his typical puppy tendencies. By Monday August 16th, just 3 days later, ****** was rushed to the dog 24/7 emergency veterinary by Canine Obedience College where ****** was fighting for his life. ****** ended up staying at the 24/7 emergency vet for 8 days and was treated for heat stroke which developed under the care of Canine Obedience College. Months later Canine Obedience College has taken no responsibility for the incident described below and has simply stopped communicating with us after attempts to come to an agreeable conclusion to the incident.We cannot express more emphatically how disappointed we are in ******* ***** and Canine Obedience College as a whole for what they have put us through and the financial damage they have caused us. Please do not put your dog at risk by entrusting their well being in the care of Canine Obedience College.Upon being notified by Canine that ****** was rushed to the emergency vet we scrambled to get there as soon as possible that night. We were absolutely devastated and shocked when they brought ****** into the room to see us on a stretcher, unable to move or lift his head, and barely able to open his eyes. ****** arrived at Premier soaking wet, latterly recumbent (unable to move), non responsive, with skin lesions, critical dehydration, and severe hyperthermia (dangerously overheated body). During Olivers roughly 72 hour stay at Canine boot camp the only communication we received prior to the night ****** was hospitalized was Did good. and He is a cutie! Seems a little nervous right now. Drinking a lot of water. after asking twice how ***** was doing. What they neglected to tell us was that
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.