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Find a Location

Liberty Fence LLC has 1 locations, listed below.

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    Business ProfileforLiberty Fence LLC

    Fence Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Fence Contractors

    Products & Services

    Patios and Decks, Deck Repair, Deck Builder, Fence Contractors, Fence Fittings, Fence Sales, Vinyl Fence, Wood Fence, Chain Link Fence Contractors, Fence Services, Fence Repair, Composite Decking

    Business Details

    Location of This Business
    803 Langdon St, Alton, IL 62002-3651
    BBB File Opened:
    5/18/2023
    Years in Business:
    1
    Business Started:
    10/14/2022
    Business Incorporated:
    10/14/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Liberty Fence
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • William N Northway, Owner
    Contact Information

    Principal

    • William N Northway, Owner

    Customer Contact

    • William N Northway, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Signed a contract with Liberty Fence representative *************************** ON 2/23/24. $8500 was to be paid upfront for materials then $8500 when the job was complete. The old deck was to be removed and a new deck installed. The pool deck was to be repaired and pavers were to be leveled by pool area. A check was written to ******************* in the amount of $8,500 for materials for a new deck. Our deck was completely ripped out and materials were not delivered. I was then told that part of the siding was bad and would first need replaced with flashing added before the deck could be replaced. I was told to write a check to ***** ************************* in the amount of $1642 for the additional labor and supplies. i wrote the additional check and it was cashed. However, the work was not done. The work was not done and I still do not have a deck and/or pool repairs. On 4/8/24 *************************** informed me that *************************** was in jail; however, he would finish the job. He gave me *********************** number to get my $8500 back. When i called **** he informed me he spent the money on fencing for another person and would not be buying my supplies with my money or giving me the money back. He stated he already spent it. He did offer to allow me to join a lawsuit with him against *****. I stated i did not pay ***** that **** cashed my check. He stated again he would not give me the money, he spent it. *************************** then packed up and left trash all over my property and us without a deck and wood exposed where they ripped out the old deck. DO NOT TRUST THESE PEOPLE. These contractors committed fraud and ruined the back of my house.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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