Customer ReviewsforSandcastle Builders & Development, Inc.

Although everything started out fine , Everything became an extra for example paint the walls extra , stain and varnish the wood trim and doors extra and on and on Then if I asked one of the crew something ***** would tell me to stop talking to them. When I pointed out that the cold air return was not done correctly he said it was , I later showed the inspector it and he said he could red tag the job at which point I told him I would correct it myself after I got done painting the bath , hallway and bedroom. In the end I should have hired the company that did my kitchen. One last thing ***** was very good in helping .

In response to the review given by *************************, I (***********************) would like to dispute his statements. First and foremost, I would like to ask why this review is just now coming to light on June 16th, 2023, 9 months after our completed contract/final invoice date 10/15/2022? On the Proposal dated March 4th under the Painter Heading it states Cost TBD (To Be Determined), so that would indeed be an extra charge. This was not a surprise to ************************* as I sat with him and ***** (***** wife) and went through the proposal line by line at which time I mentioned to them that they were welcome to use their own painter for the walls, doors and trim. When it came time to paint ************************* stated he would do all the painting himself with the exception of the doors and trim. ************************* hired Sandcastle Builders to do all the staining. In response to the ************************* talking to my crew, initially this was not a problem, until it became a daily occurrence with long conversations that were unrelated to the project. Sharing life stories with my crew, which in turn slowed up them up to complete their daily work. Several different trades called or mentioned to me their concerns that they were losing time and money. ************************* would also hover over the crew and at times be in the way. My contract states under ARTICLE 7 OWNER 7.1The Owner shall communicate with subcontractors only through the General Contractor (Sandcastle Builders and Development, ****** And the customer agreed to the statement by signing the contract. ************************* went behind my back and asked my plumber to do other things that were unrelated to the project/proposal. My plumber communicated to me what ************************* wanted him to do. Which I approved my plumber to do, but then asked ************************* to please have all communications and or questions to go through the me the General Contractor and not my crew, as my contract states. In response to the cold air return, his statement is incorrect. I called the Village ahead of time and told them what we were doing. The cold air return was wall mounted and we had to relocate it to the floor in the same location, being that there wasnt going to be a wall there anymore. I hired a licensed HVAC contractor to alter the wall vent to a floor boot. We did not alter any duct runs, just the very end of the run. The statement from ************************* that the inspector said we would be red tagged is untrue, as I mentioned above, I did call the Village to let them know what we were doing, and we passed inspection. Just a side note, the Village would never pass inspection with the word of a homeowner saying they will fix the problem. I find this quite odd that ************************* ended his statement by wishing that they hired the contractor that remodeled their kitchen. ************************* continuously bad-mouthed this company from my very first visit, to my walk through with my subs, and continued on once we were hired. He communicated to each and every subcontractor his displeasure with this company, stating how they messed up everything up, from the kitchen cabinets being installed upside down, that he had to tell the remodeling company how to install the cabinets, do the wiring, and the plumbing on the job. As well as all the fights he had with the other remodeling company. ************************* even mentioned to our one crew member how he threatened this company that he would give them a bad review and demanded compensation for him not to do so and seemed proud of the fact that he did indeed receive compensation.We at Sandcastle Builders & Development, Inc. take pride in each and every project and our workmanship. We consider this matter closed. Sincerely, *********************** - President