Business ProfileforWindy City Rooter

**** and his helper from Windy City Rooter came out to my house because I had sewage backing up from a floor drain in my basement where I also have two clean outs. In total he was here for about 45 minutes and less than 15 of those minutes were spent on actually trying to clear the blockage from my drain. His quick visit costed me just under $500. Not only that, but I was charged $14 more than the quoted price. Im assuming the additional charge was for a credit card fee which I was not made aware of ahead of time. He told me that just outside of my house my 4 cast iron sewer ***** transitions to 6 clay ***** Apparently the ground has shifted over time and the cement holding the 4-6 transition piece has made it impossible to continue attempting to free the blockage. He quoted me $6,000 to dig a hole in my yard so they can add a clean out to the 6 clay ***** A while later I had another plumbing company come out for a second opinion. Not only was he able to free the blockage from my sewer line via access from my basement clean out, but he did it in under 30 minutes. He then showed me a video recording of my cleaned out sewer line with his inspection camera. Not only was there no 6 clay **** anywhere in my sewer line, he also showed me that I did in fact have a double clean outs in my front yard. My entire sewer line is 4 cast iron ***** Not only did Windy City Rooter lie to me about a faulty 6 clay **** line, he also lied to me about there being no outside clean outs. The only thing more full of s*** than my sewer line is Windy City Rooter. I feel terrible for all of the other customers they have and continue to s**** over. I will never use them again and recommend everyone to stay away from this sham of company. I literally have proof that I was lied to by you guys. I even called you guys to give you a chance to make this right. I was told I would receive a call back and I never have. HERE AT WINDY CITY ROOTER WE DRAIN YOUR WALLET, NOT YOUR PIPES!!!!