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Find a Location

All Clear Sewer, Drainage and Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll Clear Sewer, Drainage and Plumbing

    Sewer Cleaning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2010

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumbing & Sewer cleaning and repairs.

    Business Details

    This is a multi-location business.

    Find a Location

    All Clear Sewer, Drainage and Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      248 W. Depot St. - Unit B, Antioch, IL 60002-3200
      BBB File Opened:
      10/7/2008
      Years in Business:
      41
      Business Started:
      6/1/1983
      Business Started Locally:
      6/1/1983
      Business Incorporated:
      11/13/2006
      Accredited Since:
      1/1/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • All Clear Sewer & Drainage Inc.
      Business Management
      • Mr. Thomas Patton, President
      • Ms. Tammy Patton, Manager
      Contact Information

      Principal

      • Mr. Thomas Patton, President

      Customer Contact

      • Ms. Tammy Patton, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      i gave $3000.00 to All Clear plumbing on Friday ,July 8th 2022. I was suppose to get a refund when they did not do any work on my house. I do not understand why they said they were going to take steps to give me my refund and never sent it to me. I was called on Monday and told they couldn't come out because they had an emergency job they had to do so that the other person could meet code. in the mean time I had the city come and inspect my home and was informed that they did not see any emergency condition at all in my house that was told to me by All Clear ************************************************* told the secretary that I wanted my refund and to let the owner know. I got a message that I saved on my cellphone from her saying that they were going to start the process of giving me my refund. When I didn't get it I asked for it again in writing and I dropped off the letter to ****** and was waiting to hear back from them . I sent certified mail but they never picked it up. My attorney sent them a letter which they never responded to, asking them to return my money. I would like to receive my refund and don't want any contact from them because they chose to ignore me all these months. No one should be treated this way by a BBB company! I am a senior female and I think they are taking advantage of me and hoping I will give up and go away.They went ghost on me and have put me through a lot of depression and anger and this should not happen to people during these harsh times.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Henry A

      1 star

      07/05/2022

      DO NOT DO BUSINESS WITH THIS COMPANY As stated, in previous reviews this is an extremely negligent and untrustworthy company. STAY AWAY!!!I called All Clear Plumbing and Sewer, **** at the end of June 2022 to come out and provide an estimate for a sewer lateral repair. The technician (****) came out on 6/30/2022 as expected and provided the estimate, which involved televising the sewer line. While **** and the other technician were accessing the sewer in the basement, they unplugged the power cord to my sump pump...AND NEVER RECONNECTED THE PUMP after their inspection. I only discovered the issue today (7/5/2022) when I went into the basement to do laundry only to discover my basement had been completely flooded. In addition, my washer and dryer unit are broken not working which could cost me hundreds to repair or purchase new ones. On the morning of 7/5/2022 I immediately called All Clear to alert them of the issue. All Clear agreed to send out service tech ****** to inspect the issue. ****** agreed that this was BS (in his words) and agreed that All Clear should rectify the issue. After several calls to the office, I finally connected with the owner *** P who attempted to deflect and deny any ownership of the issue from the very beginning. After going back and forth with *** P, he finally offered to refund me the $125 fee for the estimate. This is not a sufficient outcome compared to the hundreds of dollars in damage created because of All Clears negligence. I will be contacting the State ********************** Outlets, and BBB regarding this matter.

      Local BBB

      BBB of Chicago & Northern Illinois

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