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Find a Location

Zellano Home Furniture has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Zellano Home Furniture

      2420 E Oakton St Ste C Arlington Heights, IL 60005-4827

    • Zellano Home Furniture

      5 Woodfield Mall Schaumburg, IL 60173-5012

    Business ProfileforZellano Home Furniture

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Zellano Home Furniture has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Zellano Home Furniture

        2420 E Oakton St Ste C Arlington Heights, IL 60005-4827

      • Zellano Home Furniture

        5 Woodfield Mall Schaumburg, IL 60173-5012

      Location of This Business
      2420 E Oakton St Ste C, Arlington Heights, IL 60005-4827
      BBB File Opened:
      3/30/2022
      Years in Business:
      7
      Business Started:
      5/8/2017
      Business Incorporated:
      5/8/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • Zelall Furniture Company
      Business Management
      • Mr. Emrah Serbest, President
      Contact Information

      Principal

      • Mr. Emrah Serbest, President

      Customer Contact

      • Mr. Emrah Serbest, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/19/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      In early May we ordered a bed set and Tv console for a total of over $6000, paying almost $1000 in shipping. We were told delivery by end of Jul. Zellano kept delaying - first said first week of August; then said 2 more weeks; then said first week of September; then another 2 weeks, etc. all the way until Oct. 18. We called many times because we kept getting wrong information - furniture is in ******* to furniture is in *****. I have text message proof. Then when it finally came, the color of the glass on the tv console and the handles are different (instead of silver, it is copper). The owner is now lying that it is the same, even though we have videos. He is cursing us, also says we keep calling but we had no option when we were lied to by his representative too. I have texts between representative and owner both. The bed set we ordered was a king, but a standard king ******** does not fit on it. They never disclosed that to us that it will need a custome size. But still, we would never complain if it was just the bed issue. But to receive the wrong color and be cursed at, saying you need an eye doctor and questioning our intentions while shouting at us, is extreme disrespect and unfair in such a large transaction. At this point, its not even the money - I would like them to be held accountable for multiple misrepresentations, incorrect color, and shouting and cursing at us when we try to discuss the complaint. Photos do not even clearly show the exact copper shade - happy to show anyone via video or even in person how different the shade is.
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      Customer Reviews

      0 Customer Reviews

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