Business ProfileforArlington Heights Ford

Purchased 3/25/2024 Included with this complaint is the inspection report detailing the deception.I purchased the **** Transit 350 XLT to transport my dogs to training and dog shows across the country and bought the van with extended warranty. I drove the van to ************** with no problems, but a few weeks later I discovered the horn did not work. Concerned that the car is not safe to drive, I called the dealership. They said the horn worked when I bought the car not to worry; I bought the extended warranty. About a week later while driving to New Lenox the right front tire lost a lot of air pressure in less than a mile. I took the van in to service the horn, and they completed an inspection noting that the tires could blow out because they areactually passenger tires, the engine is from a salvage yard, and there are repairs needed (which is related to the rattle.) I did not have any repairs done or file a claim on the extended warranty because I cannot drive an unsafe car. I was not informed that the engine was a salvage part and was not noted on the Carfax report either. The actual miles on this engine are unknown. Arlington Heights Ford knew I was buying the van to drive across the country with my dogs and sold me a van that was unsafe to even drive off the lot. I was deceived into thinking I was buying a safe vehicle when, in fact, I was not.While not as relevant, but worth noting, the purchase price did not reflect a salvage engine. Other vans advertised similar year and milage are selling for about the same price. One more thing to note is the Carfax states work was done after my purchase but was in their possession. I was not made aware of these repairs.