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Find a Location

G S Floor Designs has 1 locations, listed below.

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    Business ProfileforG S Floor Designs

    New Carpet

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business provides sales and installation of floor covering products.

    Business Details

    Location of This Business
    845 W University Dr, Arlington Heights, IL 60004-1821
    BBB File Opened:
    4/16/2003
    Years in Business:
    52
    Business Started:
    1/26/1972
    Business Started Locally:
    1/26/1972
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Belovicz, President
    • Robert Belovicz, President
    Contact Information

    Principal

    • Mr. Robert Belovicz, President

    Customer Contact

    • Mr. Robert Belovicz, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Aug. 26th their installers came to our home to repair some issues with the floor they installed Oct. 2021. After an hour of them working on the flooring, they informed me that the subfloor was wet and needed to dry, then walked off the job. Talking with *********** because its their contracted installer, they had a GS Floor manager call me. *********************** apologized and informed me they would take care of the issue. *********************************, another GS employee, assured us the same thing. GS sent out an inspector, ****, who inspected our floor to measure out what would be needed for completion and to inspect why the flooring failed. He also assured us GS was going to fix our flooring. Four weeks went by and still no flooring. On Sept. 25th, ****** emailed us that due to the presence of black mold and the wetness of the subfloor and removed planks, more flooring would need to be purchased for them to install. My complaint is for their negligence of informing us of black mold nearly five weeks ago and for claiming they would be completing the job their disgraceful installer refused to complete. There are seven of us, including three medically comprised children, living with exposed black mold. Plus, two thirds of my kitchen floor was removed.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan C

    1 star

    05/27/2022

    An absolute nightmare. We had them scheduled for three days, two out of the three days the contractor arrived, and within 15 minutes of walking in said that the job couldn't be completed due to the amount of dust that would be generated. AND he didn't have the tools to complete the job. Day 2, we had laminate scheduled to be installed, and the same thing. Arrived and walked off the job because he said it couldn't be done. Guess what, my partner and I where able to complete it ourselves. I recommended to ********** that they no longer use this company.

    Local BBB

    BBB of Chicago & Northern Illinois

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