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          Find a Location

          Restaurant.com has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Restaurant.com

              1500 W Shure Dr Ste 200 Arlington Heights, IL 60004-1478

            • Restaurant.com

              PO Box 883124 San Francisco, CA 94188

            • Restaurant.com

              PO Box 780049 Maspeth, NY 11378-0049

            Business ProfileRestaurant.com

            Restaurants
            HeadquartersMulti Location Business
            Suspended BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Accreditation Suspension:
            On 08/22/2024 accreditation was suspended due to a failure to address marketplace disputes quickly, professionally, and in good faith. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

            Contact Information

            1500 W Shure Dr

            Ste 200

            Arlington Heights, IL 60004-1478

            Visit Website
            (855) 832-8728

            Customer Reviews

            1.06/5

            Average of 106 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            134 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Suspended BBB accredited businessNR

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Restaurant.com is the trusted and valued source connecting restaurants and diners nationwide, bringing people together to relax, converse and enjoy well-prepared meals at up to 50% off the final bill. Restaurant.com is the nation’s largest dining deals site, partnering with over 15,000 restaurants and online merchants across the United States. We help restaurants fill empty tables, drive new customers to their restaurants, and help customers enjoy a delicious meal out at a discount. To date, Restaurant.com customers have saved more than $1 billion through the program.

            Business Details

            This is a multi-location business.

            Find a Location

            Restaurant.com has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Restaurant.com

                1500 W Shure Dr Ste 200 Arlington Heights, IL 60004-1478

              • Restaurant.com

                PO Box 883124 San Francisco, CA 94188

              • Restaurant.com

                PO Box 780049 Maspeth, NY 11378-0049

              Headquarters
              1500 W Shure Dr Ste 200, Arlington Heights, IL 60004-1478
              BBB File Opened:
              7/24/2003
              Years in Business:
              19
              Business Started:
              9/2/2004
              Business Started Locally:
              9/2/2004
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Restaurant.com, Inc.
              Business Management
              • Mr. Aaron Horowitz, President
              Contact Information

              Principal

              • Mr. Aaron Horowitz, President

              Customer Contact

              • Mr. Aaron Horowitz, President
              Additional Contact Information

              Fax Numbers

              • (847) 506-9685
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              134 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/05/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I bought several certificates on their website over the years that has no expiration date. I went on their website to check and see what I have and to switch some around and they are all gone. I contacted the site owner to find out what happened on June 25 and they told me they would get back to me in 2-3 weeks. That was six weeks ago. They have not responded since.
              Read More
              Read 133 More Complaints

              Customer Reviews

              106 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeff B

              08/18/2024

              They deactivated my accounts and stole my certificates. I had an account with $250 in certificates. When my login did not work, I contacted customer support. They told me my account never existed. I had years of emails from them and I showed them the printed certificates associated to the account. Customer support stopped responding at that point.I had one additional account associated to an older email of mine. Most of the certificates on that account were gone. In 2023, I had 17 certificates. In 2024, I had 3. I still had $75 (3x$25) left for a ****************** that I liked. When I went to the restaurant, they told me they don't take Restaurant.com coupons. Per the coupon, you have to spend over $50 to get $25 off. The restaurant is listed on the site still and it was a recent coupon print prior to going to the ************* not trust this business. In the early days, it offered a good service. Today, it is a scam.

              Restaurant.com Response

              08/20/2024

              We have escalated this concern to our advanced support team and are currently conducting a thorough investigation. Please be assured that we take this concerns seriously and are dedicated to finding the most effective resolution for you.
              Read 105 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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