ComplaintsforHonest-1 Auto Care
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Complaint Details
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Initial Complaint
02/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
we have paid honest-1 at least 4 times to repair my vehicle several times, and every time we get it back out the shop it breaks back down! they have had my truck for two months and I still have to pay my car note as well as insurance. We got a call from the manager named ****** and he told us that because They (honest-1) never repaired my vehicle right that now my engine blew, and they are responsible for my truck. after two weeks went by with no update, I had my insurance company call them and they talked to the owner and she stated she was waiting on the insurance adjustor, and we would hear from her in a few days, and she'll get back to us. We've been calling ******** the insurance adjustor for two weeks and she has not returned our call. Meanwhile I still do not have a car and have been missing work and still have to pay my car note. I've called and left a message for ******** supervisor **** and still no returned call.
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Contact Information
989 S Eola Rd
Aurora, IL 60504-6071
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 7:30 AM - 3:30 PM |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.