Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Was asking for an consultation on some electrical work at my tenant house ************. When he didnt show up in the afternoon of 10/31/22 I had to call and verify when he will get there. He then showed up after hours which wasnt the agreement at all. Gave me a diagnosis on the problem and estimate of what it would cost, I told him thank you let me get a second opinion before getting any work done and to just charge me for the consultation of him showing up. He disregarded my word started working on an outlet which claims he was fixed but upon my second opinion today11/01/22 that outlet was not working at all. So not only did he not listen to me not to do any work but he claims do some work which never fixed anything. Also upon asking for payment of ****** he insisted I send my credit card info through text instead of an invoice with an online portal to make my payment. Finally decide to do it through Zelle which was better but a business should not be run by asking for credit card info through text messages from clients, who knows what he could do with that info and how many of his clients hes done that too. So I just want to say that ***** does not know how to run a business when he dont listen to his clients and just starts doing work with out an ok from them and also how to take payments.
Business response
11/02/2022
We dont have an invoice for this client. Please provide an invoice for services provided
Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.