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Find a Location

Hebron Stores has 1 locations, listed below.

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    Business ProfileforHebron Stores

    General Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    75 Executive Dr Ste 341, Aurora, IL 60504-8152
    BBB File Opened:
    4/20/2021
    Years in Business:
    17
    Business Started:
    5/8/2007
    Business Incorporated:
    5/8/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hebron Consumer Products Corporation
    Business Management
    • Mr. Arun Mathews, Principal
    Contact Information

    Principal

    • Mr. Arun Mathews, Principal

    Customer Contact

    • Mr. Arun Mathews, Principal

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    This appears to be an internet scam operation. I placed an order for an RV awning June 30. My credit card was payment of $319 was processed immediately. I received an order confirmation email and number immediately, but I found it odd there was no tracking number or shipping method, or estimated delivery date detail. I brushed my concerns aside and enjoyed the holiday weekend. After the holiday weekend I sent my first email to the "Contact Us" address asking for a tracking number. I heard nothing. Several days passed and I send another email. No response. Today I decided to call the number listed on their web page. After waiting on hold for **** minutes I spoke with a woman who goes by the name of ******. She offered no order information. When I asked to speak with someone who could answer my questions she said deflected and said I would get a call back. When I asked "When?" she was evasive and could not provide a timeframe. Also today, I looked up the purported "world headquarters" address and it appears to be a rented office in an *************************. It's been 12 days I since my order was placed with zero communication from Hebron Stores. At this point I simply want my $319 refunded.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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