Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Craftsman Tool & Mold Co has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCraftsman Tool & Mold Co

    Machine Tool Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2750 Church Rd, Aurora, IL 60502-9706
    BBB File Opened:
    9/12/2007
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Business Management
    • Mr. Wayne Sikorcin, President
    Contact Information

    Principal

    • Mr. Wayne Sikorcin, President

    Customer Contact

    • Mr. Wayne Sikorcin, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased at ****** in Warren Pa Request Type: Warranty Related Defective Product Request Sub Type - Warranty Related - Defective Product: Warranty Related Defective Product Model Number: ********** Quantity: 1 Version/Type Number: Craftsman 60 gallon air compressor Date of purchase: 2023-07-01 ********************************** on the comprossor stopped working it keeps kicking breaker in the breaker box. Purchased at ****** on July 1st 2023 in ****** Pa with ****** Credit ************************ Yes *********************** (CRAFTSMAN)Apr 13, 2024, 15:30 GMT-5 Hello *****, Thank you for contacting CRAFTSMAN We want to apologize for the inconvenience that you are experiencing with your CMXECXM601 which not stop working and it keeps kicking breaker in the breaker box. I will be happy to assist you. The product you are referring to is handled by a specialized team. They would handle all inquiries requesting warranty, literature, or replacement parts regarding this product. Although I will directly forward your ticket to them; I would also like to provide you with their direct contact information for future reference. Here is the contact information: Phone number : ************** Email Address : ***************************************** In case this email does not fully answer your question, simply reply to this email. If you have a new inquiry, complete a new form from our website. Thank you,CRAFTSMAN Support Have a ticket filed with warranty support since April 13th. Only one gentleman to speak with in regards to this and everytime you can they transfer you and you get his voicemail which is full. This is absolutely ridulicious trying to getting my compressor fixed which is still under warranty. Spend that kind of money and ***** wants to help you. ****** in Warren Pa will not help with anything in regards to the product.Please help me get my compressor fixed or a new one

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.