ComplaintsforABC Roofing & Siding Company, PLLC
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In my opinion, one of the rudest employees ever.. No soliciting sign on house.. didn't care and then put his flyer under my car tire. If he can't read, doesn't care or litters would you want him working on your house. Extremely rude to my wife... Completely dismissed her, maybe he thinks women are beneath him...I will be following up with the police, just think it is wrong this company just does whatever it wants...They should not have a good rating with the BBB....Business response
06/16/2023
*****, we have reached out to discuss the issue you had with ******. We do not promote our business in this manner and handle any and all complaints accordingly and with rectification. We do apologize he acted in that way and that is not how *** Roofing & Siding treats our clients or any *************. Please call us back at the number that left you a message to speak directly with a manager. Thank you for your time.Initial Complaint
10/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We signed a contract for *** Roofing and Siding to replace our roof due to hail damage. The company came to our house on September 15th and finished the work on September 16th. On the morning of September 16th I contacted the contractor, ****, to verbalize issue with damage that was done to our siding an driveway from the workers (I took pictures) **** said he would inspect the damage and contact my husband and I. No response. I again reached out to **** on September 21st asking for an update. **** came to our house on September 26th for an inspection. We both took pictures. **** said he would get back to my husband and I by the end of the week. My husband and I both texted him and emailed him on ****. No response. He verbalized to both my husband and I that he agreed the work needed to be fixed. However, he came to our house on **** (while we were at work) and grabbed the left over supplies/shingles that would have been needed to replace the problem areas. *** Roofing dented our sofftit and gutters, put tar on our siding and trim, and did overall poor workmanship on our roof. We only asked for *** Roofing to fix the areas that were not completed.Business response
10/13/2022
Hello, we are in contact with *****. We are going to be honoring our warranty and repair any and all damages incurred during the roof installation.Customer response
10/13/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.