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ComplaintsforTiny N. Tall Rescue Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
7 months ago I had a brain tumor and had to have a Craniotomy. To help with recovery and companionship I purchased Sparky for $500. Never told non refundable, and no ************ just sign paperwork first day meeting him. Unfortunately within 2 days I had a seizure. I barely could walk, talk, eat. I asked Sparky handler to pick him up. I was told at that time fee was non refundable. I felt I had no choice and was not thinking clearly. Within 1 day I asked for Sparky back. I asked could I pay for his care for two weeks with *************************. ***** said call the rescue and stopped responding. The rescue never called or emailed me back. Zelle couldn't help. Same two weeks later my sparky is being auctioned off again. They'll get another hefty $500 when I would have paid for care & brought him back home. Why auction him when he has a home with me. I thought rescues were about love. Sparky & I needed love & patience. I've been through so much. Can no one help? Alert all social **************Initial Complaint
08/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
7 months ago I had a brain tumor and had to have a Craniotomy. To help with recovery and companionship I purchased Sparky for $500. Never told non refundable, and no ************ just sign paperwork first day meeting him. Unfortunately within 2 days I had a seizure. I barely could walk, talk, eat. I asked Sparky handler to pick him up. I was told at that time fee was non refundable. I felt I had no choice and was not thinking clearly. Within 1 day I asked for Sparky back. I asked could I pay for his care for two weeks with *************************. ***** said call the rescue and stopped responding. The rescue never called or emailed me back. Zelle couldn't help. Same two weeks later my sparky is being auctioned off again. They'll get another hefty $500 when I would have paid for care & brought him back home. Why auction him when he has a home with me. I thought rescues were about love. Sparky & I needed love & patience. I've been through so much. Can no one help? Alert all social **************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.