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ComplaintsforAtlanta Asphalt Paving Inc
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Complaint Details
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Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to put in a new driveway and garage floor in May 2022. The garage has cracks in it and the slope is so bad. There are 15 puddles in the driveway when it rains. I contacted them by phone and letter and they have yet to respond to me.Customer response
03/20/2023
I have not heard from Atlanta Asphalt **** nothing has been resolved.
I'm enclosing photos that I took on March 3, 2023 after a rain. This is the paving of my driveway that Atlanta Asphalt, **** has left me with. The pavement is like a roller coaster filled with puddles.
Atlanta Asphalt **** also replaced my garage floor. The step going into the house wasn't secure and is loose and wobbles. I'm afraid that carrying groceries into the house with a shaky step that I might fall (I'm 80 years old).
The floor has a deep grade, nothing is leveled. (I realize that the floor has to have slight grade), but not so sever that my wagon has to be secure against a rack to keep it from rolling out of the garage. At the time the work on my garage floor was being done, I told them that i have several racks that I would be putting in the garage and would the floor be level where I would not have to place wood under the racks to have them level. I was assured that the floor would be level.
The last picture shows how the floor has cracked and how unprofessional the concrete was finished.
Atlanta did send me additional bill that I have not paid. Atlanta wanted to charge me for the extra dirt and grass seed that they supplied to fill in next to the uneven payment edges. This was not in the contract. There were additional charges.
I paid $31,481.00. For a new asphalt driveway.
I paid $3,780.0. For a new garage floor.
Thanking you in advance for any assistance to my case.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.