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ComplaintsforHudson Enterprise LLC
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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On August 10, 2021, I spoke to Hudson Enterprise about tearing down an old garage of mine. I informed Hudson that someone was going to give me a shed. I explained to them that I was going to use the new shed to house my niece's bike, electric wheelchair and therapy equipment. My niece has cerebral palsy (which I am her guardian) and our house does not have the room we need put these things. I was going to buy her a three wheeled bike as a surprise for Christmas since she has never really had a bike and has always wanted one. Hudson asked for a down payment, which I paid (via ach) but they never completed the work. The person who was supposed to do the work is the owner Chico Hudson came out the first time in a box U-Haul truck and speant about 15 minutes picking at the roof of the garage and then left. After not hearing from him and making multiple attempts to get him to complete the work, several days later ***** came back out with another guy for about another ***** minutes and then he left. So, again I reach out to him asking when he was going to finish the job. At that time ***** apologized for not completing the work and then said he would refund me my money. I attempted to contact him on a few of occasions to recieve my refund. Our last conversation was via ******** messenger on December 19, 2022 where he said that he would refund me my money asap and then he asked if I had cash app, which I provided to him. I do have copies of our conversations, they primarily took place via ******** messenger because I could rarely receach him via phone. I also have proof of the *** transaction. I do also have documentation where he has done multiple jobs since contracting with me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.